ML BD FAQ — Answers to All Your Questions

Login Page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the code and set a new password. The whole process takes under 2 minutes.

Only one account is allowed per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. Please keep the Terms & Conditions in mind.

Too many incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again, or log in via OTP. If the issue persists, contact our support team.

Yes, but this must be done through support. Log in, verify your National ID and old number via support chat, and the change will be approved.

Yes. You can be logged in on both mobile and computer at the same time. However, we recommend checking your active sessions regularly in Account Settings.

Identity verification is required for large withdrawals or your first withdrawal. Simply upload a photo of your National ID or passport and verification is complete. This is necessary to keep your account secure.

Submit a request via support chat. Make sure to withdraw your balance first. As part of responsible gambling, accounts can be suspended or permanently closed upon request.

Log in and go to the "Deposit" section. Choose Mobile Pay, Nagad, Rocket, or Bank Transfer. Enter the amount and follow the instructions. Once successful, your balance will update instantly.

Minimum deposit is ৳500 and the maximum per single deposit is ৳5,00,000. Daily limits may vary depending on the payment method.

Deposits are usually instant. If more than 15 minutes have passed, contact support with your transaction ID. Keep your payment slip or screenshot handy.

ML BD currently accepts: Mobile Pay, Nagad, Rocket, DBBL, BRAC Bank, Islami Bank, and other scheduled banks. Cryptocurrency may be available in limited cases.

Ml bd does not charge any deposit fees. However, if your payment provider (Mobile Pay/Nagad/Bank) applies a transaction fee, that will be deducted according to their own policy.

Yes! New members get a 100% welcome bonus on their first deposit. To claim it, use the designated promo code before depositing or Promotions page View.

Successful deposits generally cannot be cancelled. If you made an error, contact support immediately and provide your transaction details.

Log in → go to "Withdrawal" → select an amount and payment method → confirm. Most withdrawals are processed within 15 minutes to 24 hours.

The minimum withdrawal is ৳500. The daily maximum limit is determined by your account verification level and VIP rank.

Standard withdrawals are completed within 15 minutes to 2 hours. If verification is required, it may take a bit longer. Contact support if it exceeds 24 hours.

Common reasons include: incomplete KYC verification, unmet bonus wagering requirements, or inconsistencies in your account details. Contact support for a full explanation.

ML BD does not charge any withdrawal fees. However, your payment provider's own transaction fees may apply. For details on a specific method, Terms & Conditions View.

Go to Account Settings and update your payment method. For security, the change will be verified via OTP.

Open a new account and enter the designated promo code when making your first deposit. The bonus will be credited to your balance automatically. Terms & conditions the Promotions page View.

Most bonuses come with wagering requirements — meaning you need to bet the bonus amount a specified number of times. For example, a 5x wagering requirement on a ৳1000 bonus means you must place ৳5000 in bets. Terms vary by offer.

You'll receive a percentage of your net daily losses as cashback the following day. The amount depends on your VIP level and betting volume.

Yes! Refer a friend and you'll receive a referral bonus once they make their first deposit. Find your referral code in the Promotions section of your account.

the Promotions page All active promo codes are available here. Special codes are also sent via SMS, email, or push notification.

Bonus validity periods vary by offer — typically between 7 and 30 days. If wagering requirements are not met within the validity period, the bonus will be automatically forfeited.

Bet on real-time odds while a match is in progress. Odds change moment to moment. On the Bet page and select the "Live" tab.

Once a bet is confirmed, it generally cannot be cancelled. However, some markets offer a "Cash Out" option that lets you settle a bet before the match ends.

After logging in, go to the "Casino" section from your dashboard. You'll find 500+ games including live dealer games, slots, and poker. You can also try them for free in demo mode.

If a match is fully cancelled, your full stake will be refunded. For incomplete matches, specific rules apply — see the Terms & Conditions View.

Minimum bet is ৳50. Maximum limits vary by market and event. VIP members can place bets at higher limits.

Change your password immediately and notify support. Request a temporary account lock. Log out of all active sessions.

ML BD uses full SSL encryption. Your data is never sold or shared with any third party. Learn more Privacy Policy View.

Always access the site through mlbd.im only. Do not click on any other links. ml bd will never ask for your password via SMS or email.

Yes. Go to Account Settings and enable two-step OTP verification. You'll receive an OTP on your mobile each time you log in, significantly improving your account security.

Yes. Responsible Gaming From this page, you can set daily/weekly deposit limits, session time limits, and enable self-exclusion options.